FAQ’S and Policies

Question: I am a new client, how do I inquire?

Answer: New clients must call 443-333-8972 to inquire and schedule

Question: Do you accept same day or evening bookings?

Answer: No

Question: What payment methods are accepted?

Answer: Exact Cash & Card

What mobile massage looks like in your home:

One week before appointment:

Intake/Consent forms will be sent to you via email. Complete forms and email them back to oceanmistmobilemassage@gmail.com at least 48 hours before appointment

Day of appointment:

Allow 10-15 minutes before appointment time for equipment set-up & intake

60/90 minute massage (if you do not allow 15 minutes before appointment, you will still pay the full rate with allotted time for set-up/intake)

Allow 10 minutes after appointment for breakdown of equipment & payment.

Cancellation Policy:

Client is expected and required to give Ocean Mist Mobile Massage AT LEAST, 48 hours notice for cancellation. Cancelling 48 hours or more prior is at no cost.

24 hours prior is 50% cost of session and day of is full cost of session.

An invoice will be sent to email on file and the amount is due in full for applicable cost as highlighted above on the day of cancellation.

The invoice must be paid in full within 24 hours of cancellation or the client will be dismissed from the practice.